Privacy
Policy

Welcome to the IQaaS website. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Introduction

IQaaS Advisory highly values the confidentiality of its clients’ data and undertakes all necessary measures to protect it. We guarantee the observance of your rights as data subjects and strictly comply with the requirements of Australian law, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).

Please review this Privacy Policy carefully. If you have any questions or notice errors or inaccuracies, please contact us. Kindly provide a detailed description of your issue or inquiry so that we can respond promptly, provide assistance, correct any errors, and improve our services.

We reserve the right to amend this Privacy Policy in case of changes in data processing procedures or in response to new legislative requirements concerning data protection. In the event of significant changes that may affect your interests, rights, or status, we will notify you.

We guarantee that the protection of your personal data will always be conducted lawfully and in good faith, and that your data will remain secure.

2. Key Terms

To prevent possible misunderstandings and misinterpretations, this Privacy Policy clarifies the key terms that will be used:

Personal Data — any information relating to an identified or identifiable natural person. This may include direct identifiers (e.g., name, surname, email address) as well as indirect identifiers that, in combination with other information, could lead to identifying an individual. Examples include data provided through our website, including but not limited to contact information or other data applicable for identification purposes.

Data Processing — any operation or set of operations performed with personal data or sets of personal data, whether or not by automated means, including collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, combination, restriction, erasure, or destruction.

Data Controller — a person (or persons) who (which) determines the purposes and means of processing personal data, either alone or jointly with others. For the purposes of this Policy, the Data Controller is IQaaS Advisory Pty Ltd, registered in Australia (ABN 53 680 609 885 ), with its registered address at Suite 7, 381 Port Hacking Road, Caringbah NSW 2229 Australia.

Data Processor — any person (other than employees of the Data Controller) who processes data on behalf of the Data Controller as a service provider for business purposes.

Website - https://www.iqaas.com

We may also use other terms and definitions as outlined in applicable legislation, even if not explicitly listed here.

3. Data We Collect and Process

We collect only the data you voluntarily provide via the feedback form on our website. Such data may include:

  • Name and surname
  • Address (if necessary for contact)
  • Contact details (e.g., phone number)
  • Email address
  • Other data you may provide during communication with us through the website.

We use this information solely for purposes of processing your inquiries and ensuring effective interaction with you.

4. Data We Do Not Process

  • We do not collect or process personal data from individuals under the age of 16.
  • We do not collect or process special categories of personal data such as racial or ethnic origin, political beliefs, religious or philosophical convictions, health data, biometric or genetic data, sexual orientation, etc.
  • We do not process personal data that you have requested us to cease processing or over which you have withdrawn consent, where such rights are provided by data protection legislation.

5. Legal Grounds and Purposes for Data Processing

Legal Grounds  

Processing of personal data is based on your voluntarily provided consent, expressed by sending us an email or contacting us by phone, messaging or via social networks. Processing may also be based on legitimate interests of the company, with data collected minimally to achieve processing objectives. In case of data collection, we limit ourselves to only necessary data for your request.

Purpose of Data Processing

Your data is used to ensure efficient communication, timely informational updates about relevant events and services, as well as for client record-keeping and improving user experience. Additionally, data may be used to fulfill administrative and legal obligations. All processing adheres to principles of minimization, confidentiality, and security.

It is important to emphasize that data is used solely for business purposes related to the provision of our services and is not disclosed to third parties without your consent, except as required by applicable law.

6. Conditions and Principles of Data Processing

Confidentiality and Security  

We consider the confidentiality and security of our clients’ data essential for maintaining long-term trust. We are committed to protecting the personal data you provide by implementing combined security technologies, procedures, and organizational measures in accordance with industry standards, as well as legal and organizational measures, to ensure data integrity and confidentiality.

Data Storage

We retain your personal data only for the period necessary to fulfill the purposes of processing or for the period established by law, if applicable. After this period, we take measures to securely delete or anonymize your data.

Third-Party Data Transfer  

Your personal data will not be transferred to third parties without your consent, except as provided for by law. If data transfer occurs for legal reasons (e.g., law enforcement requests), we ensure such actions comply with legal requirements.

7. Your Rights

You have the following rights regarding the collection and processing of your personal data:

  • The right to be informed. We are obliged to provide full information on how we process your personal data. This Policy contains details about what data we collect, for what purposes, and on what legal basis.
  • The right to know what personal information is being collected and right to access personal information. You can request access to the personal data we hold about you. This includes the right to request a copy of your data.  
  • The right to Rectification. You can request correction of inaccurate, incomplete, or outdated data.
  • The right to erasure (deletion or removal). You can request the deletion of your personal data. However, this right may be limited if data processing is necessary for legal obligations or protecting legitimate interests.
  • The right to Restrict Processing. You can request to restrict processing if data is being processed unlawfully or if you dispute its accuracy. During such restriction, data will be stored but not processed, unless necessary for legal rights.  

8. Contact

For additional information or to exercise your data rights, including withdrawing consent, you may contact us at: privacy@iqaas.com.

We aim to respond to your request within a reasonable period, but no later than five working days.